Tesla’s electric vehicle (EV) charging network significantly outperforms its rivals in reliability, a recent E-Vision Intelligence Report by J.D. Power has revealed. The report highlighted that nearly 21.6 percent of EV drivers could not charge their vehicles at non-Tesla public charging ports in the first quarter of 2023. In stark contrast, only 3.9 percent of […]
Key findings from a study indicate that increasing EV popularity exacerbates inadequacies with the public charging infrastructure, as shown in JD Power‘s U.S. Electric Vehicle Experience (EVX) Public Charging Study released on Wednesday. With more EVs on the road and more charging stations than ever, the study showed that customer satisfaction with public Level 2 […]
Initial vehicle quality declined in the late days of the COVID-19 pandemic, as detailed in the 2022 U.S. Initial Quality Study (IQS) shared by JD Power on Tuesday. According to the report, the decline in vehicle quality has been caused by myriad factors, primarily including supply chain issues, record-high vehicle prices and personnel dislocations. The […]
After ranking high in both a satisfaction survey and a charging survey from J.D. Power last year, Tesla’s electric vehicles (EVs) are following up with high satisfaction ratings from their customers, according to results from a new survey. The Tesla Model 3 topped J.D. Power’s EV satisfaction survey for the second year in a row, […]
A JD Power study on electric vehicle (EV) charging was released today, and shared that Tesla, Volta and ChargePoint’s EV charging stations were the most preferred by EV owners for charging away from home, according to CNBC. The study surveyed 6,647 EV and plugin owners between January and June, also finding that public charging availability […]
JD Power conducted a study on vehicle technology and ranked Tesla’s vehicles second in technology, just behind Xpeng Motors (via Teslarati). The study, entitled the 2021 China Tech Experience Index Study, sought to evaluate the overall flexibility of automakers with newer technology. The JD Power study offered a point system compiled from driver/owner responses, ultimately […]
When it comes to electric vehicles (EVs), Tesla currently ranks at the top according to their owners in a previous JD Power study. But in the firm’s most recent auto inspection, it found the company’s cars may not be as dependable as they are well-liked. Thursday, CNBC reported that a new JD Power study ranked […]
According to a new survey from JD Power, 82% of surveyed EV owners responded saying they “definitely will” consider buying another EV down the line. The inaugural survey, called the JD Power US Electric Vehicle Experience (EVX) Ownership Study, was released Thursday and seeks to find levels of satisfaction amongst those who own an EV. […]