Chevy to Refund Bolt EV Customers that Ordered Before Price Cuts

Earlier this month, Chevrolet announced a price cut to its Bolt EV and EUV for 2023 models, by up to 18% off, or about $6,000 USD, compared to 2022 pricing.

The price drop came amid rising EV prices due to chip shortages, inflation and supply chain headwinds. It also looked to be a way to spur sales of the Bolt EV again after production was previously suspended due to vehicle batteries catching fire in some cases.

Now, Chevy has announced it will be retroactively refunding customers that placed 2023 Bolt EV and EUV orders, before the price cuts were announced, reports Automotive News.

The automaker confirmed U.S. customers that ordered a Bolt EV or EUV in 2022 are eligible for the goodwill refund, according to memos sent to dealers.

The refunds will apply to new Bolt EV and EUVs from 2022, 2021 and 2020 model years purchased during 2022; the refund does not apply to leases, unfortunately.

“A small number of Bolt EV and EUV customers purchased their vehicles in 2022 calendar year, when incentives were low due to limited inventory. As a result of the price reduction announced on the 2023 Chevrolet Bolt EV/EUV, we want to make sure these customers are satisfied with their purchase and ownership experience,” said Chevy in a statement to the publication

Chevy added they will be reaching out to customers in the “coming weeks” to update them about the goodwill program and offer refunds to make up the price difference.

2023 Bolt EV pricing starts at $26,595, with the bigger Bolt EUV pricing from $28,195. Chevy only sold 358 Bolt EVs and EUVs during Q1 and will report Q2 numbers tomorrow.