Tesla owners on Wednesday suffered from an hour-long network outage, resulting in many not able to use the company’s mobile app or website.
What caused this embarrassing outage? According to TechCrunch, sources familiar with the matter said it was a company-wide outage.
“The Tesla outage was caused by an internal break of their application programming interface (or API), according to sources familiar with the outage,” reports the publication.
Went to the service center an hour ago, the service center was also offline. The technicians told me there was a total outage on Tesla's network.
— Tesletter (@tesletter) September 23, 2020
Trying to sign into Tesla account and this keeps happening. Could they already be adding FSD subscription?? pic.twitter.com/pjmsWLYdbA
— ? Christian ? (@tesla_master) September 23, 2020
Not all owners were affected by the outage, as some shared the Tesla network was operating just fine:
No, #Tesla @tesla has not experienced an outage! I just took this video 9:30 pacific time. I’m in Amsterdam, the Netherlands @28delayslater @WholeMarsBlog @FredericLambert @SawyerMerritt pic.twitter.com/BGnLgtDiGY
— Luke Silbey (@LukeSilbey) September 23, 2020
The outage also caused Tesla’s order pages for Model 3 and Model Y to go down as well. As of writing, Tesla’s website is back up and running.
Senior Editor at TeslaNorth.com. Can’t stop thinking about the EV revolution. Email: firstname.lastname@example.org