Tesla Wins 3rd Straight Home Charging Experience Award from J.D. Power
The J.D. Power 2023 U.S. Electric Vehicle Experience (EVX) Home Charging Study was released today and Tesla has scored the highest for the third straight year.
“Tesla ranks highest among Level 2 permanently mounted charging stations with a score of 790. GRIZZL-E (757) ranks second and Emporia (754) ranks third. The segment average is 740,” explained J.D. Power.
Rivian ranked below the segment average with a score of 729. Ford scored 699, while Electrify America scored 697 and Chevrolet at 683, with this trio rounding out the bottom of the list.
“Whether you’re an automaker, dealer or utility company participating in the EV ecosystem, improving the EV owner experience with respect to home charging should be a common goal shared by all,” said Brent Gruber, executive director of the EV practice at J.D. Power.
J.D. Power 2023 U.S. Electric Vehicle Experience (EVX) Home Charging Study shows two-thirds (68%) of EV owners use a Level 2 permanently mounted station, but overall satisfaction fell 12 points year over year to 740 (on a 1,000-point scale).
Tesla’s home charging experience is made seamless thanks for the company’s mobile app that lets you control all aspects of charging, including scheduling, setting charge limits and more.