Tesla has sent out a survey to its customers, aiming to gather insights on their home charging needs and experiences. The survey, which consists of 4 to 10 questions, was received by Tesla North today. It seeks to understand customer preferences and satisfaction levels regarding Tesla’s home charging products.
The survey aims to collect data on the number of home chargers customers have purchased, the types of chargers they own, and where they purchased their Mobile Connector. It also seeks to understand how customers learned about which charger to buy.
One of the key aspects of the survey is to gauge customer satisfaction with their home chargers. Tesla is asking customers to provide feedback on how the company can improve its products and the overall purchase experience.
The survey is part of Tesla’s broader initiative to accelerate the transition to sustainable energy. By understanding customer needs and preferences, Tesla aims to enhance the home charging experience, thereby encouraging the use of clean energy across North America.
“Thank you for accelerating the world’s transition to sustainable energy,” reads the email. “At Tesla, we want to provide the best experience to encourage clean energy use across North America. Please complete this short survey (4-10 questions), and help us understand your energy and home charging needs to assist with your daily commute,” said the company.
Have you received this home charging survey from Tesla?
